Terms of Use and Conditions

These Terms of Use and Conditions ("Terms") govern your access to and use of the official website and related digital channels operated by Exim Bank (Tanzania) Limited ("the Bank", "we", "us", or "our"). By accessing or using this website, you confirm that you have read, understood, and agree to be bound by these Terms, together with our Privacy Notice and any other policies referenced here.

The information on this website is provided for general information purposes about our products, services, and activities. It does not constitute an offer, solicitation, or recommendation where such would be unlawful, and it does not replace professional advice tailored to your circumstances.

If you do not agree to these Terms, you must not use this website. We may update these Terms from time to time; the "Last Updated" date at the top of this page will change when we do. Your continued use of the website after changes are posted constitutes acceptance of the revised Terms, to the extent permitted by applicable law.

You may use this website only for lawful purposes and in a way that does not infringe the rights of others or restrict their use and enjoyment of the site. You agree not to misuse the website, including by attempting to gain unauthorized access to our systems, networks, or data; introducing viruses or harmful code; scraping or harvesting data in bulk without our prior written consent; or using automated means to access the site in a manner that could impair its performance or security.

Unless otherwise stated, all content on this website—including text, graphics, logos, images, and software—is owned by or licensed to Exim Bank (Tanzania) Limited and is protected by applicable intellectual property laws. You may not copy, modify, distribute, or create derivative works from such content without our prior written permission, except for temporary copying strictly necessary to view the site in a browser for personal, non-commercial use.

This website and its content are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we disclaim all warranties, whether express or implied, including as to accuracy, completeness, timeliness, or fitness for a particular purpose. Product features, fees, and eligibility criteria may change; always confirm details with the Bank before relying on any information here.

To the maximum extent permitted by applicable law in the United Republic of Tanzania, Exim Bank (Tanzania) Limited and its directors, officers, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive losses, or for any loss of profits, data, or goodwill, arising from or in connection with your use of this website or reliance on its content, even if we have been advised of the possibility of such losses. Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law.

This website may contain links to third-party websites or services that are not operated by the Bank. Such links are provided for convenience only. We do not control and are not responsible for the content, privacy practices, or security of third-party sites. Your use of third-party websites is at your own risk and subject to their terms and policies.

These Terms are governed by the laws of the United Republic of Tanzania. Any dispute arising from or relating to these Terms or your use of this website shall be subject to the exclusive jurisdiction of the courts of Tanzania, without prejudice to any mandatory rights you may have under applicable consumer or data protection legislation.

We may revise these Terms periodically to reflect changes in our practices, services, or legal requirements. The updated version will be posted on this page with a revised "Last Updated" date. We encourage you to review these Terms regularly.

If you have questions about these Terms, please contact us through the details provided on our "Connect with us" / Help pages, or visit your nearest Exim Bank branch in Tanzania.